Terms of Service

Last updated: February 2, 2026

1. Acceptance of Terms

By accessing or using FeedbackHub ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

FeedbackHub is a customer feedback management platform that allows businesses to collect, organize, and prioritize feature requests from their users. The Service includes features such as:

  • Feature request submission and management
  • Voting and prioritization
  • Public roadmap creation
  • Team collaboration tools
  • Analytics and reporting

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly update your information if it changes
  • Accept responsibility for all activities under your account

4. Subscription and Payments

Some features require a paid subscription. By subscribing, you agree to:

  • Pay all applicable fees as described in our pricing
  • Authorize us to charge your payment method
  • Subscriptions automatically renew unless cancelled
  • Cancellations take effect at the end of the billing period

We reserve the right to change our pricing with 30 days notice. Refunds may be provided at our discretion.

5. User Content

You retain ownership of content you submit to the Service. By submitting content, you grant us a license to use, display, and distribute your content as necessary to provide the Service.

You are responsible for ensuring your content does not violate any laws or third-party rights.

6. Acceptable Use

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or content
  • Harass, abuse, or harm others
  • Attempt to gain unauthorized access to the Service
  • Interfere with the operation of the Service
  • Use the Service for spam or unauthorized advertising
  • Resell or redistribute the Service without permission

7. Termination

We may terminate or suspend your account at any time for violations of these Terms. Upon termination, your right to use the Service will immediately cease. You may also delete your account at any time.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the new Terms.

9. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@feedbackhub.com